Microsoft®
Office Outlook 2003: Level 2
Training
Course Content
Lesson
1: Tracking Work Activities Using the Journal
Topic
1A: Record a Journal Entry Automatically
Topic 1B: Manually Record a Journal Entry
Topic 1C: Modify a Journal Entry
Lesson
2: Setting Calendar Options
Topic
2A: Set Work Days and Times
Topic 2B: Display Other Time Zones
Topic 2C: Set Free/Busy Options
Lesson
3: Setting Message Options
Topic
3A: Modify Message Settings
Topic 3B: Modify Delivery Options
Topic 3C: Modify Message Formats
Topic 3D: Notify Others that You will be Out of the Office
Topic 3E: Create and Modify a Distribution List
Topic 3F: Insert a Hyperlink
Lesson
4: Sharing Folder Information
Topic
4A: Specify Folder Permissions
Topic 4B: Access Another User's Folder
Topic 4C: Delegate Access To Folders
Lesson
5: Managing Tasks
Topic
5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks
Lesson
6: Customizing Outlook
Topic
6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu
Topic 6D: Create a Folder Home Page
Lesson
7: Locating Outlook Items
Topic
7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Messages Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email
Appendix
A: Using Public Folders
Appendix
B: Microsoft Office Specialist Program
Outlook
2003 Course Outlines:
Level
1 - Fundamentals
Level 2 - Intermediate
Level 3 - Additional
Features
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