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Microsoft® Office Outlook 2003: Level 2

Training Course Content

Lesson 1: Tracking Work Activities Using the Journal

Topic 1A: Record a Journal Entry Automatically
Topic 1B: Manually Record a Journal Entry
Topic 1C: Modify a Journal Entry

Lesson 2: Setting Calendar Options

Topic 2A: Set Work Days and Times
Topic 2B: Display Other Time Zones
Topic 2C: Set Free/Busy Options

Lesson 3: Setting Message Options

Topic 3A: Modify Message Settings
Topic 3B: Modify Delivery Options
Topic 3C: Modify Message Formats
Topic 3D: Notify Others that You will be Out of the Office
Topic 3E: Create and Modify a Distribution List
Topic 3F: Insert a Hyperlink

Lesson 4: Sharing Folder Information

Topic 4A: Specify Folder Permissions
Topic 4B: Access Another User's Folder
Topic 4C: Delegate Access To Folders

Lesson 5: Managing Tasks

Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks

Lesson 6: Customizing Outlook

Topic 6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu
Topic 6D: Create a Folder Home Page

Lesson 7: Locating Outlook Items

Topic 7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Messages Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email

Appendix A: Using Public Folders

Appendix B: Microsoft Office Specialist Program


Outlook 2003 Course Outlines:
Level 1 - Fundamentals
Level 2 - Intermediate
Level 3 - Additional Features


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